At present, I'm not too happy about my hot soup containers. They are not holding the soup as previous cups I've ordered. I also have found some if the cups aren't holding the lids. We've resorted in wrapping them in plastic because we have lost confidence in their quality.
When we received the cups they had been damaged in freight. Many of the sleeves had been damage making the cup oblong and the lids would not seal on them.
Hi there,
We completely understand your dissapointment with the damaged cups, and while we dont have much control over the way they are handled once they leave our warehouse, we are working to find a solution to best protect the products from damage during shipping in the future. As a customer-oriented company, we apologize for any inconvenience this may have caused.
We have taken immediate action and shipped a new case of cups to you, free of charge. We hope this resolves the issue and meets your expectations.
Please don't hesitate to reach out to us if you encounter any further problems. We value your feedback and strive to provide the best possible service to our customers.
Thank you for choosing our product.
Best regards,
Customer Service Team
Clear Lid for 24/32oz Round Fiber Bowl (300pcs) | PET Lid | Leak-Proof
Quality it great, they stack nicely. I switched from round bowl and the lids were very unstable when stacked. These lids being quare areuch more stable and stack nicely. Also they are packaged in more manageable size so I dont have to split up a pack when opening.